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You’ve Got Questions, We’ve Got Answers!
Please take a look at the our most common-asked questions! If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!
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Where do you deliver?
We deliver across Australia and internationally🌸
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How long will it take to receive my order?
We delivery Australia wide within 1-5 and 4-10 business days for international orders 🌸
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Do you offer same-day flower delivery?
We don’t offer same-day delivery because each flower is handmade with care to ensure the highest quality. Thank you for your understanding! 🌸
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How are your flowers packed?
Our flowers are carefully placed in a beautiful signature box, designed to keep them safe and add an extra touch of elegance to your gift! 🌸
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Can I choose which flowers are in the box?
Absolutely! We offer custom bouquets so you can mix and match your favorite flowers to create the perfect arrangement. Let us know the occasion, and we’ll be happy to provide personalized recommendations! 🌼
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How to track my order?
We’ll send you an email as soon as your order is dispatched, including a tracking link. Just click the link to see your delivery’s progress!
If something doesn’t look right or there’s an issue with your delivery, our friendly Customer Care team is here to help. Don’t hesitate to reach out. We’re happy to investigate and make things right! 🌸